Unpaid Invoices
We allow a short grace period for late payments, but unpaid services will be suspended and eventually removed. Here’s how it works:
Timeline for Overdue Payments
Day 0 — Invoice Due
Your invoice is due. Services remain fully active on the due date.
Day 1 — Suspension
If the invoice remains unpaid for 1 day, the server is suspended. It will stay offline until payment is made.
Day 7 — Termination
Servers and data are permanently deleted after 7 days of suspension if no payment is received. The invoice is voided.
Important Notes
• You can reactivate your service instantly by paying the overdue invoice before termination.
• Once terminated, server data cannot be recovered.
• To avoid interruptions, we recommend enabling auto-pay or renewing a few days before the due date.
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